Clean Energy with
Local Benefits!
Local Benefits!
Our mission is to establish a network of citizen owned renewable energy projects across Tyneside and beyond that reduce reliance on fossil fuels and reduce energy costs for the businesses and individuals that host installations.
As a not-for-profit organisation any surplus we make from the sale of the energy produced will be used to increase the energy efficiency and performance of local community facilities such as community centres, sports halls and youth clubs.
Longer term, in partnership with our community buildings network we will provide free energy advice to residents and building users.
As a not-for-profit organisation any surplus we make from the sale of the energy produced will be used to increase the energy efficiency and performance of local community facilities such as community centres, sports halls and youth clubs.
Longer term, in partnership with our community buildings network we will provide free energy advice to residents and building users.
Craig Woolf
Linda Hoffman
What is community energy? Check out this video from Power to Change
About Us
Meet the Team
Meet our passionate team. Dedicated professionals committed to innovation, collaboration and the planet.
David Hall
Graeme King
Enter your email if you would like to be kept up to date.
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Keep up to Date
Contact Us
We would like to hear from any community centres, youth clubs or sports halls that would be interested in joining our community buildings network to explore hosting small scale renewables installations, delivering energy efficiency measures, reducing bills and providing energy advice to their wider communities.
We'd also like to hear from any businesses, building or land owners who would be interested in hosting a renewables installation which would reduce their reliance on fossil fuels and reduce their energy costs.
Anyone interested in making an investment in community energy on Tyneside can also get in touch on the info below.
Anyone interested in making an investment in community energy on Tyneside can also get in touch on the info below.
Get Involved
t. 07739 863603
Senior Communications and Engagement Officer at Gateshead Council
Graeme is a PR and communications professional with over 15 years’ experience in roles with major public sector and third sector employers in the North East of England. Currently
Senior Communications Officer with a large regional local authority he is closely involved in the promotion and outreach for a range of renewable energy projects and transition initiatives being driven by his employer.
Graeme is a PR and communications professional with over 15 years’ experience in roles with major public sector and third sector employers in the North East of England. Currently
Senior Communications Officer with a large regional local authority he is closely involved in the promotion and outreach for a range of renewable energy projects and transition initiatives being driven by his employer.
Craig is a founding director of Tyneside Community Energy and a qualified Town Planner. Until recently he was a researcher and taught climate change and energy transition at Heriot Watt University in Edinburgh. He is now fully focussed on the development of Tyneside Community Energy and the growth of the sector locally and nationally. He has led on development and delivery of a range of projects for TEC on Tyneside including solar feasibility, community centre energy audits, energy efficiency workshops for community centre staff and users, home energy action plans for residents and a host of networking and engagement events.
David Hall is a founding director of Tyneside Community Energy and an CPFA accountant with 25 years experience in senior roles in local government and then 8 years as Commercial Accountant at the UK fuel poverty charity National Energy Action and since retiring in 2019 sits on their Board of Trustees as Honorary Treasurer.
Linda has been involved with the voluntary sector in North Tyneside for two decades. She has been a trustee for her local charity Springfield Community Association since 2010 overseeing a full refurbishment of the Community Centre putting them on a sustainable economic footing. Between 2013-2023 Linda chaired VODA, the local infrastructure organisation supporting Voluntary and Third Sector Organisations across the Borough of North Tyneside. Linda has also been a Director of Northern Oak Credit Union and NEFirst credit union.
Contact us on:
t. 07739 863603
Terms and Conditions
NORTHERN COMMUNITY POWER (trading as Tyneside Community Energy)
Disclaimer
This site is intended to provide information about the company’s activities in the fields of community energy, renewable energy, energy efficiency and combating climate change. Whilst the company endeavours to ensure the accuracy of information of a factual nature, it should not be regarded as legally definitive.
Service availability
While Northern Community Power (NCP) endeavours to make this site available at all times, the company will not be liable if, for any reason, the site is unavailable for any period of time.
Access to this site may be suspended at any time without prior notice being given.
Disclaimer
NCP is not liable for any damages arising in contract, tort or otherwise from the use of or inability to use this site or any material contained in it, or from any action or decision taken as a result of using the site.
The materials on this site comprise NCP’s views; they do not constitute legal or other professional advice. You should consult your professional adviser for legal or other advice. This site offers links to other sites thereby enabling you to leave this site and go directly to the linked site. NCP is not responsible for the content of any linked site or any link in a linked site. NCP is not responsible for any transmission received from any linked site. The links are provided to assist visitors to NCP’s site and the inclusion of a link does not imply that NCP endorses or has approved the linked site.
Privacy Notice
This policy (together with any other documents we refer to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
WHO WE ARE
We (or “us”) means Northern Community Power, a Community Interest Company (company number 07504738) whose registered address is 64, South Terrace, Wallsend, Tyne & Wear NE28 6QE. We also use the trading name “Tyneside Community Energy”.
We are registered with the Information Commissioner’s Office as a data controller under number ZB954383.
YOUR INFORMATION
We may collect and process your personal information by you giving that information to us, us collecting that information about you, or us receiving it from other sources.
1. Information provided by you
You may give us information about you by completing forms, engaging with us via our website, or by corresponding with us by telephone, e-mail or otherwise. The information you give us on our website and through other means may include your:
2. Information collected by us
When you visit our website we may automatically collect (using “cookies”) the following information:
3. Information received from third parties
We may receive information about you from third parties such as other partners in our projects and other organisations referring you to us.
We work with third parties (including project delivery partners and other partners, sub-contractors, advertising agencies, analytics providers and search information providers) and may receive information about you from them
USING YOUR INFORMATION
We process personal data to enable us to further our objects in promoting community energy, renewable energy, energy efficiency and combating climate change. This includes processing personal data to administer membership records, fundraise and maintaining our own accounts and records.
We have set out below the personal information we collect or hold about you, along with our lawful reason for using that information. Personal information will only be used as stated for the said purposes and/or in such other circumstances where there is an obligations to do so, or as the law permits, or where we have consent to use it in the circumstances. Where we rely on legitimate interests, we have specified those interests below.
Where you have provided clear consent, we may also use personal information:
Where we receive information from other sources, we may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for one or more of the purposes set out above (depending on the types of information we receive).
DISCLOSING YOUR INFORMATION
You agree that we can share your personal data with:
We will disclose your personal data to other third parties:
WHERE WE STORE YOUR PERSONAL DATA
It is our policy to ensure all personal information we hold is handled correctly and appropriately according to the nature of the information, the risk associated with mishandling that information, including the damage that could be caused to you as a result of loss, corruption and/or accidental disclosure of any such information, and in accordance with any applicable legal requirements. All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site (such as our Members’ Area), you are responsible for keeping that password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS
You have a right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. If you have given us permission to disclose information about you to a third party for marketing purposes, you may revoke that permission at any time by contacting us at info@tynesidecommunityenergy.org.uk.
You also have other rights under data protection law, which apply in certain circumstances and are subject to certain exemptions. In summary these include:
We ask that you send such requests to our contact details as listed above.
Our website may, from time to time, contain links to and from the websites of our project delivery partners, contractors and affiliate organisations. If you follow a link to any of these websites, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data on these websites.
DATA RETENTION
We will not store your data for longer than is necessary. If you are a user of our services, then your information will be held for as long as you continue to use our services and for as long as is reasonably necessary for us to carry out our contractual obligations.
After this time, your personal data will be stored and then deleted in accordance with the requirements of any contract in place as notified to you from time to time regarding our activities or project in which you are involved. In all other cases, your personal data will be anonymised for statistical purposes and then deleted within 12 months of the date you stop using our services or retention of your personal data is reasonably necessary for us to carry out our contractual obligations.
Personal information is then destroyed safely and securely unless we are legally obliged to retain the data and/or transmit it to a regulatory or government body. For further information please contact info@tynesidecommunityenergy.org.uk.
You should notify us (by email, telephone or in writing) if any personal information is incorrect or out of date. We will then update our records.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be communicated by email, letter, pop-up on our website or other method of communication as we may consider appropriate. The updated policy will take effect as soon as it has been updated or as otherwise communicated to individuals.
CONTACT
Questions, comments and requests regarding this privacy policy should be sent to info@tynesidecommunityenergy.org.uk. Alternatively, you can write to Tyneside Community Energy, 64, South Terrace, Wallsend, Tyne and Wear, NE28 6QE.
HOW TO COMPLAIN
If you do not feel satisfied after contacting us, then you have the right to complain to the Information Commissioner’s Office (the “ICO”) if you consider that we have not used your personal information in accordance with data protection law.
The ICO can be contacted on 0303 123 1113 or by visiting their website at www.ico.org.uk.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
WHO WE ARE
We (or “us”) means Northern Community Power, a Community Interest Company (company number 07504738) whose registered address is 64, South Terrace, Wallsend, Tyne & Wear NE28 6QE. We also use the trading name “Tyneside Community Energy”.
We are registered with the Information Commissioner’s Office as a data controller under number ZB954383.
YOUR INFORMATION
We may collect and process your personal information by you giving that information to us, us collecting that information about you, or us receiving it from other sources.
1. Information provided by you
You may give us information about you by completing forms, engaging with us via our website, or by corresponding with us by telephone, e-mail or otherwise. The information you give us on our website and through other means may include your:
- name,
- address,
- e-mail address, and
- phone number.
2. Information collected by us
When you visit our website we may automatically collect (using “cookies”) the following information:
- Technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- About your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), services and pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-hovers), and methods used to browse away from the page and any phone number used to call our switchboard, individual extension or direct dial.
3. Information received from third parties
We may receive information about you from third parties such as other partners in our projects and other organisations referring you to us.
We work with third parties (including project delivery partners and other partners, sub-contractors, advertising agencies, analytics providers and search information providers) and may receive information about you from them
USING YOUR INFORMATION
We process personal data to enable us to further our objects in promoting community energy, renewable energy, energy efficiency and combating climate change. This includes processing personal data to administer membership records, fundraise and maintaining our own accounts and records.
We have set out below the personal information we collect or hold about you, along with our lawful reason for using that information. Personal information will only be used as stated for the said purposes and/or in such other circumstances where there is an obligations to do so, or as the law permits, or where we have consent to use it in the circumstances. Where we rely on legitimate interests, we have specified those interests below.
- To communicate with you about activities or services we provide to you – this is in our legitimate interests in order to process and administer these activities.
- To manage our activities – this is in our legitimate interests because it furthers our aims, objectives and business.
- To resolve queries and enquiries relating to our activities and services – this is in our legitimate interests in order to administer our services.
- To manage a dispute, appeal or complaint – this is in our legitimate interests in order to administer our services and benefit the interests of service users.
- To operate our processing and management information systems – this is in our legitimate interests in order to administer our services.
- To manage and operate our services – this is in our legitimate interests in order to administer our services.
- To notify you about changes to our services – this is in our legitimate interests in order to administer our services.
- in order to administer our services effectively and efficiently and help further our aims, objectives and business.
- To report to project delivery partners and funders – this is in our legitimate interests in order to comply with its obligations to those parties.
- To invite participation in surveys to provide feedback in relation to the services provided – this is in our legitimate interests in order to improve our services.
- To notify you of project details for a service you have agreed to receive – this is in our legitimate interests in order to administer our services.
- To communicate with supporters about our activities – this is in our legitimate interests in order to administer our organisation effectively and attract more support.
- To comply with any legal or regulatory obligations – this is to comply with our legal obligations.
Where you have provided clear consent, we may also use personal information:
- To provide you with information about other services we offer that are similar to those that you have already enquired about or received from us; and
- To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. Where we permit selected third parties to use your data we (or they) will only contact you by electronic means if you have expressly consented to this. If you do not want us to use your data in this way, or do not want your details to be passed onto third parties for marketing purposes, please DO NOT tick the box on the form on which we collect your data.
Where we receive information from other sources, we may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for one or more of the purposes set out above (depending on the types of information we receive).
DISCLOSING YOUR INFORMATION
You agree that we can share your personal data with:
- project delivery partners (as notified to you from time to time regarding our project(s) in which you are involved) for the performance of any services provided to you, where they are under a duty to deal with your personal data in accordance with data protection legislation at that time in force in England and Wales; this may also be for statistical analysis, reporting and research purposes;
- where anonymised or aggregated data is shared with third parties, in certain circumstances the third party may be able to use this in combination with information they already hold to re-identify individuals;
- other companies, voluntary and charitable organisations, where there is a lawful basis for doing so and they are under a duty to deal with your personal data in accordance with data protection legislation at that time in force in England and Wales;
- external agencies and organisations (including the police, the relevant local authority and other law enforcement agencies) for the purpose of complying with the applicable legal and regulatory obligations;
- analytics and search engine providers that assist us in the improvement and optimisation of our site;
- HM Revenue and Customs and other statutory organisations as required for the purposes of complying with our legal or statutory obligations.
We will disclose your personal data to other third parties:
- in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- in the event that we are required or advised to do so as a result of any legislative or regulatory requirements or as we are required to in order to comply with such requirements (including, but not limited to, disclosing personal data to the Information Commissioner’s Office);
- in order to enforce or apply our terms of use or terms and conditions of supply of services and other agreements;
- to protect the rights, property or safety of NCP, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud and crime protection; or
- in other situations where we have your clear consent to do so.
WHERE WE STORE YOUR PERSONAL DATA
It is our policy to ensure all personal information we hold is handled correctly and appropriately according to the nature of the information, the risk associated with mishandling that information, including the damage that could be caused to you as a result of loss, corruption and/or accidental disclosure of any such information, and in accordance with any applicable legal requirements. All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site (such as our Members’ Area), you are responsible for keeping that password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS
You have a right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. If you have given us permission to disclose information about you to a third party for marketing purposes, you may revoke that permission at any time by contacting us at info@tynesidecommunityenergy.org.uk.
You also have other rights under data protection law, which apply in certain circumstances and are subject to certain exemptions. In summary these include:
- Right to Access: to access all data we hold about you.
- Right to Rectify: to correct personal information we hold about you which is incorrect or incomplete.
- Right to Erasure: that we erase all data we hold about you, if the data is no longer being used for the purposes you have consented to or if you revoke your consent (as detailed above).
- Right to Data Portability: to easily copy or transfer the data we hold about you from us to another service provider.
- Right to Restrict use of personal data: the right to suspend our use of your personal information in certain circumstances.
- Right to complain: the right to complain to the ICO if you consider we have not used your personal information in accordance with data protection law.
We ask that you send such requests to our contact details as listed above.
Our website may, from time to time, contain links to and from the websites of our project delivery partners, contractors and affiliate organisations. If you follow a link to any of these websites, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data on these websites.
DATA RETENTION
We will not store your data for longer than is necessary. If you are a user of our services, then your information will be held for as long as you continue to use our services and for as long as is reasonably necessary for us to carry out our contractual obligations.
After this time, your personal data will be stored and then deleted in accordance with the requirements of any contract in place as notified to you from time to time regarding our activities or project in which you are involved. In all other cases, your personal data will be anonymised for statistical purposes and then deleted within 12 months of the date you stop using our services or retention of your personal data is reasonably necessary for us to carry out our contractual obligations.
Personal information is then destroyed safely and securely unless we are legally obliged to retain the data and/or transmit it to a regulatory or government body. For further information please contact info@tynesidecommunityenergy.org.uk.
You should notify us (by email, telephone or in writing) if any personal information is incorrect or out of date. We will then update our records.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be communicated by email, letter, pop-up on our website or other method of communication as we may consider appropriate. The updated policy will take effect as soon as it has been updated or as otherwise communicated to individuals.
CONTACT
Questions, comments and requests regarding this privacy policy should be sent to info@tynesidecommunityenergy.org.uk. Alternatively, you can write to Tyneside Community Energy, 64, South Terrace, Wallsend, Tyne and Wear, NE28 6QE.
HOW TO COMPLAIN
If you do not feel satisfied after contacting us, then you have the right to complain to the Information Commissioner’s Office (the “ICO”) if you consider that we have not used your personal information in accordance with data protection law.
The ICO can be contacted on 0303 123 1113 or by visiting their website at www.ico.org.uk.
Cookie Policy
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information.
Those cookies are set by us and called first-party cookies. We also use cookies provided by third parties, such as Google Analytics, to help us understand site usage and improve our services.
When you visit our website we may automatically collect the following information:
For more information on how NCP protects your privacy and complies with GDPR please see our Privacy Policy.
We use cookies and other tracking technologies for the following purposes:
Strictly necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Analytical Performance Cookies
These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Performance cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Targeting cookies
We do not use targeting cookies (if applicable).
Contact
For any queries about these policies, email info@tynesidecommunityenergy.org.uk or write to:
Tyneside Community Energy
64 South Terrace, Wallsend, Tyne & Wear, NE28 6QE.
Those cookies are set by us and called first-party cookies. We also use cookies provided by third parties, such as Google Analytics, to help us understand site usage and improve our services.
When you visit our website we may automatically collect the following information:
- Technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- About your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), services and pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-hovers), and methods used to browse away from the page.
For more information on how NCP protects your privacy and complies with GDPR please see our Privacy Policy.
We use cookies and other tracking technologies for the following purposes:
Strictly necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Analytical Performance Cookies
These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Performance cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Targeting cookies
We do not use targeting cookies (if applicable).
Contact
For any queries about these policies, email info@tynesidecommunityenergy.org.uk or write to:
Tyneside Community Energy
64 South Terrace, Wallsend, Tyne & Wear, NE28 6QE.
© Tyneside Community Energy Limited. All Rights Reserved
Tyneside Community Energy is a subsidiary of Northern Community Power CIC, we are limited by shares and registered at Companies House, company number: 7504738. Our Articles of Association can be found on the Companies House website or by request.
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